Terms & Conditions.
Studio & Event Hire Terms & Conditions
These Terms and Conditions outline the agreement between Luma Space and the client for the hire and use of our venue. By making a booking, you confirm that you have read, understood and agree to comply with these terms in full.
Bookings & Payments
1.1 All bookings for studio or event hire must be made and paid for through our website, unless otherwise arranged with Luma Space.
1.2 Full payment is required at the time of booking to confirm your reservation, unless otherwise agreed upon with Luma Space.
1.3 A 10% booking fee is included in all hires. This fee is non-refundable if you cancel your booking.
1.4. No refunds or credits will be given for unused time.
Cancellations
2.1 Cancellations made five or more days before the scheduled hire date will be eligible for a full refund, excluding the non-refundable booking fee.
2.2 Cancellations made within five days of the hire date are non-refundable, however you may request to reschedule your original booking subject to availability.
2.3. In the case of unforeseen circumstances, Luma Space reserves the right to cancel or reschedule any booking. If rescheduling is not possible, a full refund will be issued.
Studio Hire & Usage
3.1 Upon arrival, you will be greeted by our team who will provide you with a brief explanation on studio access, facilities, lighting and sound system use.
3.2 The hirer is responsible for ensuring the studio is securely locked, all equipment is turned off and any borrowed items are returned before leaving.
3.3 The Studio must not be used for illegal, unsafe, or inappropriate activities.
3.4 Luma Space reserves the right to reject or end a booking if we believe the space is being used for purposes inconsistent with its intended use.
3.5 Smoking and vaping are strictly prohibited inside the studio and within 20 metres of the entrance.
3.6 All furniture, props and decor must be returned to their original positions before the end of your booking.
3.7 Luma Space reserves the right to use any images taken in the studio for promotional purposes, unless otherwise agreed upon in writing with the hirer.
3.8 Food and drinks are not allowed on any furniture unless otherwise agreed in advance. Please also take care to avoid staining from makeup, tan, oils, creams etc. Any damage or marking may result in a cleaning or replacement fee.
3.9 For event hires, clients must ensure all guests behave respectfully and comply with venue rules. The hirer is responsible for all attendee conduct during their event.
3.10. The hirer must comply with all local regulations, including noise and alcohol restrictions.
Studio Equipment
4.1 All studio equipment and property provided by Luma Space must be used with care.
4.2 The hirer is responsible for any damage, loss, or misuse of equipment, furniture, or property caused by themselves, their team or their guests during the hire period.
4.3 Damage to the cyclorama wall will incur a $300 repainting fee, payable by the hirer.
Cleaning & Maintenance
5.1 The space must be left clean and tidy at the end of your session or event.
5.2 Any excessive cleaning required after your booking may result in additional fees.
5.3. Please remove all rubbish, decorations, and catering items before leaving the premises.
Indemnification & Liability
6.1 By booking and using Luma Space, the hirer accepts all risks associated with their activities and agrees to release and indemnify Luma Space, its owners, staff and affiliates from any and all claims, damages, losses or injuries that may occur while on the premises.
6.2 The hirer is fully responsible for the safety of their guests, clients, and any personal or third-party property brought onto the premises.
6.3. Luma Space will not be held liable for injuries, theft, property damage, or other incidents occurring during your hire, whether caused by negligence or otherwise, to the fullest extent permitted by law.
Insurance
7.1 Hirers are strongly encouraged to hold appropriate insurance coverage for equipment, public liability, and other relevant risks.
7.2. Luma Space does not provide insurance for the hirer’s equipment, staff or guests.
Event Hire - Additional Conditions
8.1 Event hire bookings are subject to the same general terms as studio hire, with additional considerations below.
8.2 The hirer is responsible for the supervision, safety, and behaviour of all attendees throughout the event.
8.3 All setup and pack-down must be completed within the booked hire period unless prior approval has been granted.
8.4 Decorations, catering, and equipment must not damage walls, floors, or fixtures. Any damage or excessive wear will be charged to the hirer.
8.5 Noise must be kept to a reasonable level and must not disturb surrounding tenants or neighbours.
8.6 Luma Space reserves the right to immediately end an event if these conditions are breached.
Governing Law & Jurisdiction
9.1 These terms and conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Luma Space is located
9.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.