Terms & Conditions.

Studio & Event Hire Terms & Conditions

These Terms and Conditions outline the agreement between Luma Space and the client for the hire and use of our venue. By making a booking, you confirm that you have read, understood and agree to comply with these terms in full.

Bookings & Payments

1.1 All bookings for studio or event hire must be made through the Luma Space website or directly with Luma Space.
1.2 A non-refundable booking deposit equal to 10% of the total booking value is required at the time of booking to secure the booking date and time.
1.3 The remaining balance must be paid in full within fourteen (14) days of the booking being placed.
1.4 For bookings made within fourteen (14) days of the scheduled hire date, full payment is required at the time of booking.
1.5 If full payment is not received within the required timeframe, Luma Space reserves the right to cancel the booking and retain the non-refundable booking deposit.
1.6 No refunds or credits will be provided for unused time, late arrivals, early departures or changes made during the booking period.

Cancellations & Rescheduling

2.1 Cancellations made five (5) or more days before the scheduled hire date are eligible for a refund of monies paid, excluding the non-refundable booking deposit.
2.2 Cancellations made within five (5) days of the scheduled hire date are non-refundable.
2.3 Bookings cancelled within five (5) days of the scheduled hire date may be rescheduled at the discretion of Luma Space and subject to availability.
2.4 Luma Space reserves the right to cancel or reschedule a booking due to unforeseen circumstances. Where rescheduling is not possible, a full refund of monies paid will be provided.

Use of the Venue

3.1 Upon arrival, hirers will be provided with information regarding studio access, facilities, lighting, air conditioning, sound systems and venue operation.
3.2 The hirer is responsible for ensuring the venue is securely locked, all equipment is turned off and all borrowed items are returned before departure.
3.3 The venue must not be used for any unlawful, unsafe or inappropriate purpose.
3.4 Luma Space reserves the right to refuse, terminate or remove any booking where the venue is being used in a manner inconsistent with its intended purpose.
3.5 Smoking and vaping are prohibited within the venue and within twenty (20) metres of the entrance.
3.6 All furniture, props and décor must be returned to their original positions before the end of the booking.
3.7 Food and beverages are not permitted on furniture unless approved in advance. Care must be taken to avoid damage from food, beverages, makeup, spray tan, oils or creams.
3.8 Any cleaning, repair or replacement costs arising from damage or staining will be charged to the hirer.
3.9 The hirer must comply with all applicable laws, regulations and venue requirements, including those relating to noise, alcohol consumption and public safety.
3.10 The hirer must not exceed the maximum number of attendees approved by Luma Space.

Equipment & Property

4.1 All equipment, furniture, fixtures and property belonging to Luma Space must be used responsibly and with care.
4.2 The hirer is responsible for any damage, loss or misuse caused by themselves, their employees, contractors, guests or attendees.
4.3 Damage to the cyclorama wall will incur a repainting fee of $300, payable by the hirer.

Cleaning & Pack Down

5.1 The venue must be left clean, tidy and in substantially the same condition as it was found.
5.2 All setup, event activities and pack down must be completed within the booked hire period unless otherwise approved by Luma Space.
5.3 Any excessive cleaning, rubbish removal or restoration required following a booking may result in additional charges.
5.4 All decorations, catering items, equipment and rubbish must be removed prior to departure.

Indemnification & Liability

6.1 The hirer acknowledges that participation in activities at the venue is undertaken at their own risk.
6.2 The hirer agrees to indemnify and hold harmless Luma Space, its owners, employees and contractors from any claims, losses, damages, liabilities, costs or expenses arising from their use of the venue, except where caused by the negligence of Luma Space.
6.3 To the fullest extent permitted by law, Luma Space accepts no responsibility for loss, theft or damage to personal belongings, equipment or property brought onto the premises.
6.4 Luma Space is not liable for injury, loss or damage suffered by the hirer, guests, attendees or third parties except where such liability cannot be excluded by law.

Insurance

7.1 Hirers are strongly encouraged to hold appropriate insurance coverage for equipment, public liability, and other relevant risks. 

7.2. Luma Space does not provide insurance for the hirer’s equipment, staff or guests.

Event Hire - Event-Specific Conditions

8.1 Event hire bookings are subject to the same general terms as studio hire, with additional considerations below.

8.2 The hirer is responsible for the supervision, safety, and behaviour of all attendees throughout the event.

8.3 All setup and pack-down must be completed within the booked hire period unless prior approval has been granted.

8.4 Decorations, catering, and equipment must not damage walls, floors, or fixtures. Any damage or excessive wear will be charged to the hirer.

8.5 Noise must be kept to a reasonable level and must not disturb surrounding tenants or neighbours.

8.6 Luma Space reserves the right to immediately end an event if these conditions are breached.

Governing Law & Jurisdiction

9.1 These Terms and Conditions are governed by the laws of Queensland, Australia.
9.2 Any dispute arising from the use of the venue or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Queensland.